Frequently Asked Questions

The primary customer base consists of funeral homes and crematories, with some third-party resellers.

Most products are shipped via LTL (Less Than Truckload) freight. For local deliveries within a certain radius, McDonald Containers uses their own trucks.

Delivery times vary depending on location and urgency. McDonald Containers aims to provide accurate estimates and can offer expedited shipping for emergent situations. It's best to contact them directly for specific delivery information.

While you can browse products online, only users who register on the website can review product pricing. You can place an order via phone or through an Order Request Form. Please note that shipping is not included on the total reflected on the order form; after your request has been placed, a member of our team will reach out to confirm your final total.

We are open from 8 AM to 5 PM from Monday to Friday every week.

McDonald Containers has two locations. Our Primary location is in the Rosewood neighborhood of Columbia, SC at 740 South Edisto Avenue Columbia, SC 29205. Our Secondary location is 820 Silvia Street Ewing, NJ 08628.

Yes, we'd be happy to let you come pick up your products. You can save money since there will be no charge for shipping and handling.

Yes, however, we are also more than happy to mail an invoice for payment by check.

Most orders will ship via truck line. We will use the most economical truck line that will provide quality and quick service to you. Click Here to learn about our shipping process.

All products shipped by truck will be shipped on a skid and stretch wrapped to make sure they arrive at your facility without damage.

Typically, if your order is placed by noon EST, we can ship it the same day. If it is placed after noon EST, we will ship it as soon as possible, often the next business day. There are exceptions for non-stock special products and sizes. Click Here to learn about our shipping process.

Some volume discounts are specified in the price list. If you have needs in excess of these amounts, please call us.

Yes, we would be pleased to quote you on whatever your needs are. Click Here to request a custom product.

Yes, all of our shipping products carry the IWP seal (bug stamp) certifying that they are made from heat-treated wood and may be used for international shipping. Click Here to learn about our shipping process.